Shipping Policy

Shipping Policy

Effective Date: April 4, 2026

At Direct2Hub.com (“Direct2Hub”, “we”, “our”, or “us”), we aim to provide a smooth and reliable delivery experience. This Shipping Policy explains how orders are processed and delivered.

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1. Order Processing

• Orders are processed only after successful payment

• Once payment is confirmed, we initiate order processing and shipping arrangements

• Orders cannot be modified or canceled after processing has started

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2. Shipping Process

• After processing, your order is handed over to our logistics partners

• Our logistics partner collects your order and delivers it to your provided address

• We coordinate with supplier networks and logistics partners to ensure smooth fulfillment

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3. Delivery Timeline

• Delivery timelines may vary based on location and product type

• Estimated delivery time will be shared after order confirmation

• Delays may occur due to factors beyond our control (e.g., logistics issues, weather, regional restrictions)

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4. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout

• Charges may vary depending on product size, weight, and delivery location

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5. Order Tracking

• Once your order is shipped, tracking details will be shared (if available)

• You can track your order through the provided logistics partner link

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6. Delivery Responsibility

• Please ensure accurate delivery details are provided

• Our logistics partner will attempt delivery to the given address

• Failed deliveries due to incorrect details or unavailability may result in delays or additional charges

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7. Damaged Deliveries

• If your order arrives damaged, please refer to our Refund Policy

• A proper unboxing video is required to claim damage-related refunds

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8. Contact Us

For any shipping-related queries:

📧 Email: support@direct2hub.com

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By placing an order on Direct2Hub.com, you agree to this Shipping Policy.