Shipping Policy
Shipping Policy
Effective Date: April 4, 2026
At Direct2Hub.com (“Direct2Hub”, “we”, “our”, or “us”), we aim to provide a smooth and reliable delivery experience. This Shipping Policy explains how orders are processed and delivered.
1. Order Processing
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Orders are processed only after successful payment
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Once payment is confirmed, we initiate order processing and shipping arrangements
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Orders cannot be modified or canceled after processing has started
2. Shipping Process
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After processing, your order is handed over to our logistics partners
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Our logistics partner collects your order and delivers it to your provided address
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We coordinate with supplier networks and logistics partners to ensure smooth fulfillment
3. Delivery Timeline
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Delivery timelines may vary based on location and product type
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Estimated delivery time will be shared after order confirmation
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Delays may occur due to factors beyond our control (e.g., logistics issues, weather, regional restrictions)
4. Shipping Charges
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Shipping charges (if applicable) will be displayed at checkout
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Charges may vary depending on product size, weight, and delivery location
5. Order Tracking
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Once your order is shipped, tracking details will be shared (if available)
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You can track your order through the provided logistics partner link
6. Delivery Responsibility
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Please ensure accurate delivery details are provided
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Our logistics partner will attempt delivery to the given address
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Failed deliveries due to incorrect details or unavailability may result in delays or additional charges
7. Damaged Deliveries
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If your order arrives damaged, please refer to our Refund Policy
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A proper unboxing video is required to claim damage-related refunds
8. Contact Us
For any shipping-related queries:
📧 Email: support@direct2hub.com
By placing an order on Direct2Hub.com, you agree to this Shipping Policy.